Desktop Support Technician


Description

This major prepares students to provide technical assistance to computer users in various work environments. Students learn to repair, service and troubleshoot personal computers and computer-related equipment and to install and configure operating systems and application software. They also learn the basics of networking, including installation, configuration and troubleshooting of hardware peripherals and protocols, as well as network administration duties and providing support for network users. Students gain the technical skills required for CompTIA A+, CompTIA Network+, Cisco Certified Entry Level Technician, ComptTIA Linux+ Microsoft Certified Professional, Microsoft Certified Systems Administrator, Certified Novell Administrator, and/or Security Certified Network Professional industry certifications.

Hours for Major: 870.0
Approved for Financial Aid: Yes
Open to 2nd year high school students and adults.

Courses

Hours

Fundamentals of Technology 120
Computer Repair and Troubleshooting I 120
Computer Repair and Troubleshooting II 120
Network and Routing Fundamentals 150
Network/Client Operating Systems 120
Installing and Maintaining Desktop Applications 120
Career Major Capstone 120